Our Ethos

Our values aren’t just words on a wall—they guide how we serve our customers, support our team, and grow our business. These principles reflect who we are, what we stand for, and the standard we hold ourselves to every day, in uniform and beyond.

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Customercentric 

We believe the relationship with each customer is the most important service we can provide. There is nothing more important than recognizing and serving the real needs of each client. 

Business is People 

The single most valuable asset our company enjoys, and our most powerful competitive advantage, is the people who work with us. Every thought, decision, and choice made by our company will consider fully the health, welfare, morale, and safety of every person involved. 

Pride 

We are proud of the company that we build together and will strive to get even better everyday.

Better Everyday 

It doesn’t matter how well you did yesterday. We work hard to learn from our successes and our mistakes. The only true mistake is made when a lesson isn’t learned and retained. If we make the same mistake more than once, it means we aren’t any better than yesterda


Integrity 

The single most valuable asset our company enjoys, and our most powerful competitive advantage, is the people who work with us. Every thought, decision, and choice made by our company will consider fully the health, welfare, morale, and safety of every person involved. 

Environment 

We fight to protect; and recognize the cultural, financial, and operational value of sustainable practices. We pledge maximum attention to the needs of people, wildlife, and nature.


Slow is Smooth, Smooth is Fast 

It is always better to be methodical and orderly in your work, than to speed through it because there is so much of it. Less speed will get all jobs done faster. 

 

Dependability 

Our Company can deliver. Each of our company’s clients can depend on us to make-good on every promise; every time.


Diversity 

We believe that a human being is judged by their action and character. Whatever physical traits they display or lifestyles they choose have zero bearing on their value. We pledge equal opportunity to all whom we encounter. 


Value 

We strive to offer more than services in exchange for dollars. Our goal is to deliver real value to our clients and their operations.


Innovation 

We value new ideas. No matter its origin, a good idea deserves credit and the chance to be explored and developed. 

 

It has to be right 

The only thing worse than a miss is a slow miss. Our people deserve immediate attention and fast delivery; but not if that means corner has been cut. Every sale, every uniform, and every transaction will have our full attention to detail so it is always done right.

 


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Give Our Team the opportunity to earn your trust, your business, and most importantly your friendship!  Reach out today!

We are Global 

Our easy service has made happy customers all over the world. Any item we sell that is not regulated is easy to order online. We are experts at international shipping; just click to buy!

ITAR Policy

Free Shipping!

Nelson & Co. offers free ground shipping to the 48 states for all orders over $199! Discounted shipping services are also offered for customers who order from Alaska, Hawaii, and the U.S. Territories.

Shipping Policy

 Easy Returns

We are here to make it easy! Returns are welcome for most orders a full 30 days after delivery. Don't like it? Its okay, just send it back! Contact us for easy, efficient return service. 

Return Policy

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Nelson & Co Is A Service-Disabled Veteran-Owned Small Business Dedicated To Delivering A World-Class Shopping Experience To First Responders - Online And In-Perso​n. We Look Forward To Earning Your Business!